Refund policy
Return and Refund Policy
At Solberga Outlet, we want you to be fully satisfied with your purchase. If you're not completely happy with your order, we're here to help!
Returns:
You can return most items within 30 days of receiving your order for a full refund or exchange. To qualify for a return, the item must be in its original condition, unused, and in the original packaging.
How to Return an Item:
- Contact us at support@solbergaoutlet.com to initiate the return process.
- We will provide you with return instructions and a return address.
- Please note that the customer is responsible for return shipping costs unless the item was damaged or defective upon arrival.
Refunds:
Once we receive and inspect the returned item, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear in your account.
Free Shipping:
We offer free shipping on all orders. Return shipping is free only if the item is defective or incorrect.
Exclusions:
Certain items, such as custom-made or final sale items, are not eligible for return. Please check the product description before purchasing.
Contact Us:
If you have any questions or need assistance, please contact us at support@solbergaoutlet.com.
Universal Good Products LLC
30 N Gould St Ste R, Sheridan, WY 82801
