Shipping policy
Shipping Policy
At Solberga Outlet, we want your shopping experience to be as smooth and enjoyable as possible. Below are the details of our shipping policy:
1. Free Shipping on All Orders
We offer free standard shipping on all orders, with no minimum purchase required. Whether you're ordering a small decorative item or larger furniture pieces, we cover the cost of delivery!
2. Order Processing Time
Orders are processed within 1-2 business days from the date of purchase. You will receive an email confirmation once your order is processed and shipped.
3. Shipping Methods and Delivery Times
- Standard Shipping: 5-7 business days (depending on location)
- Expedited Shipping: Available at checkout (delivery times will vary)
4. Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can use this link to monitor the status of your package and get real-time updates on its delivery.
5. Shipping Restrictions
We currently ship to all U.S. states. Unfortunately, we do not offer international shipping at this time. However, we are working on expanding our delivery options!
6. Damaged or Incorrect Items
If your order arrives damaged or contains incorrect items, please contact us at support@decoreloft.com within 7 days of receiving your package. We will assist with either a replacement or refund for damaged or incorrect items at no additional cost.
7. Order Tracking Issues
If you're experiencing issues with tracking your order, please don’t hesitate to reach out to our customer support team at support@decoreloft.com, and we will assist you promptly.
8. Shipping Address
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for delays or issues caused by incorrect or incomplete address details.
Business Details
Business Name: Solberga Outlet
Owner: Rodica Elena Mitrea
Business Address: 30 N Gould St Ste R, Sheridan, WY 82801
Email: support@decoreloft.com
Business Registration Number: Universal Good Products LLC
